- communicating towards a common goal
- bringing people together that have the same interest
- like minded people sharing information
- level of contribution is dependent on individual choice
- shared knowledge (through shared experiences, question/answers
Despite these, there is also the sense of how long it takes for an online community to build trust with each other (this is can be debated, some people will like the anonymity of this type of forum, where as others will feel that trust takes time when you are not f2f). I also need to gain a better understanding of the forums and the role of facilitators and moderators.
- Good online discussions
- What a host does, what a host tries to grow
- Host behaviour
- Group facilitation skills
- Passion for community
- Ability to facilitate facilitative behaviours within the community
She also went on to say that the facilitator may also act as a ‘referee’, and would also need further skills such as a “thick skin and slow fuse, internet experiences, familiarity with common netiquette”.